Our service offering in Hong Kong
Our Operations & Facilities Management service has provided significant savings for our clients, thus improving their profitability and shareholder value.
In the current market, cost certainty and strategic investment has never been more important in managing your estate sustainably. We help our clients achieve cost certainty by enabling them to understand the real cost of ownership and benefits of joined-up property thinking.
Better value for money
Our research shows that over a 20-year property lifecycle, for every $/£/€1 spent on capital expenditure, $/£/€3 will be spent on maintenance and $/£/€30 on operational costs. Effective facilities management is key to protecting your investment and maximising revenue.
We help you achieve value for money from your estate by more accurate budgeting and better-planned maintenance. By re-engineering and managing the supply chain, we help clients achieve substantial savings throughout the property lifecycle. This amounts to an average 20% saving on operations and maintenance revenue spend – without having any detrimental effect upon service provision. Above all, we believe in a best value approach – not lowest cost.
Independent and impartial advice
Our team of independent facilities management consultants are impartial and offer a transparent service. We work in true partnership with clients, many of whom are longstanding relationships and respect our role as a ‘critical friend’.
We begin by using an extensive pricing database to provide an independent audit, as well as benchmark costs, across all aspects of facilities management. This means we can show where improvements can be made, and develop a targeted strategy that addresses inefficiencies and maximises opportunities.
We then manage a robust and auditable tender process, measured against the latest market trends and material and labour costs. Once suppliers are in place, we manage cost and supplier relations to drive continual improvement, as well as taking care of legislative health and safety compliance.
Tailored advice and support
We also offer access to our bespoke online tool, FM2. This enables you to make informed business decisions using accurate and up-to-date information, achieving revenue savings by tailoring service agreements to asset availability, while removing elongated supply chains and compounded mark-ups. It also reduces man hours, paper usage and admin levels, saving you more time and money.
As part of our comprehensive service, our helpdesk is available around the clock. Our consultants have the technical knowledge to quickly help you assess and correct any reactive maintenance issues.
Managing risk and liability
We also ensure full legislative compliance, giving you confidence your business is meeting the highest compliance standards. As a third party, we assess objectively, with no sway from internal drivers. Which means your business will always meet the latest health and safety and building legislation.